Terms & Conditions

1. Introduction

Welcome to SKYSPER.com, operated by SKYSPER. These Terms and Conditions of Sale ("Terms") outline the rules and guidelines for purchasing products from our website. By accessing or using our website and making purchases, you agree to be bound by these Terms.

2. Product Offerings

2.1 SKYSPER.com exclusively offers SKYSPER branded backpacks for sale.

2.2 Detailed product descriptions are provided on the website, categorized for easy navigation.

2.3 Product images are indicative and for presentation purposes only. Actual products may vary in size or color from the images provided.

2.4 In case of discrepancies between images and written descriptions, the written description shall be considered accurate.

3. Purchase Process

3.1 Customers can purchase products by following the outlined procedures in the electronic catalog on SKYSPER.com.

3.2 To make a purchase, customers must register on the website, provide accurate personal information, and complete the electronic order form as per the instructions provided.

3.3 Selected products must be added to the shopping cart. After choosing delivery options and reviewing costs, customers can proceed to complete the purchase.

3.4 Upon completing the transaction, a summary of the purchase order will be displayed, including delivery costs. A final confirmation of the purchase will be requested.

4. Contract Conclusion

4.1 Displaying products on the website is an invitation for customers to make binding purchase offers. Customer orders are binding offers and imply acceptance of these Terms.

4.2 Each purchase agreement is concluded when SKYSPER sends an order acknowledgment to the customer's provided email address. The email will include an order number for reference.

4.3 Customers can access their orders through their registered accounts on the website or by contacting SKYSPER Customer Service.

4.4 Order details can be viewed within the personal account area for up to 12 months from product delivery.

5. Product Prices

Product prices, including VAT, are clearly indicated on the website. Delivery costs are communicated during the ordering process and vary based on delivery method, payment, destination, and order total.

6. Payment Methods

6.1 We offer convenient and secure payment options for your purchases, ensuring a seamless shopping experience.

6.2 Choose PayPal at checkout for a reliable and efficient payment process. When selecting PayPal, you'll be directed to the PayPal website to log in and complete your payment. PayPal accepts major credit cards (Visa, Visa Electron, Mastercard), prepaid debit cards (PostePay), and more, making it easy to use your preferred payment method.

6.3 Once you've completed your order, the payment amount will be debited from your PayPal account when the order is handed over to the courier. This ensures a smooth and timely transaction process.

6.4 Upon successful payment, you'll receive confirmation emails for your PayPal transactions. Please note that during the order placement process, authorization checks may be conducted, but no actual charges will be applied at that stage. In case of canceled orders, the refunded amount will be credited to your PayPal account.

6.5 In addition to PayPal, we also support 2Checkout, providing you with an alternative payment gateway for your convenience.

7. Delivery Terms

7.1 SKYSPER commits to delivering products promptly, within 30 days of contract conclusion.

7.2 Deliveries are made in different ways depending on the destination country and the inventory available.

7.3 SKYSPER is not liable for delays in processing or delivery.

7.4 Customers will receive email confirmation upon product transfer to the courier. Delivery is considered complete upon customer receipt or availability at the specified address.

7.5 In case of non-delivery due to recipient absence, the courier will alert the customer and attempt redelivery. If unsuccessful, after 30 days, the contract will terminate, and SKYSPER will refund the amount paid, deducting return and storage costs.

7.6 Refund details will be communicated via email and credited via the original payment method.

7.7 Customers should inspect packages upon courier delivery and report issues immediately to SKYSPER Customer Service.

8. Privacy Policy

8.1 Customer data processing complies with applicable data protection laws. Refer to our "Privacy Policy" for details.

9. Communication and Complaints

For all communication and complaints related to purchase contracts, customers can use the provided contact form accessible through Customer Service.

Thank you for choosing SKYSPER. Enjoy your shopping experience!